Returns & Exchanges
At Atolea Jewelry, we want you to love your pieces as much as we do, which is why we offer a 30-day return policy for a stress-free shopping experience. If your selection isn't quite right, we are happy to assist with a return or exchange to ensure you find your perfect waterproof accessory.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the jewelry in its original Atolea packaging and ensure it is securely packed to prevent any damage during transit.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange pieces within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing